To get to know customers, learn their needs and to provide service that exceeds the customer's expectations.
Know our Customer Service System.
Know our Employee Selection System, and see that it is in place and applied.
Know our Sales process and understand the value of the Operations process to Sales.
Handle customer matters courteously, timely and effectively.
Know our payroll system and ensure it is working to benefit our temporary employees.
Direct and guide the Operations staff to achieve Branch objectives and meet daily priorities.
Prepare and submit various reports concerning Operations activity as prescribed. Monitor and inspect our service delivery system to ensure successful utilization.
Document all activity in the system.
Participate willingly in branch meetings.